Refund & Cancellation Policy
1. Digital Services & Consultations
Due to the nature of our digital educational materials and direct consultancy services, refund requests are evaluated on a case-by-case basis.
2. Cancellation Window
Clients and students can request a full refund or cancel their booking up to 24 hours before the scheduled session or service start date.
3. Non-refundable Circumstances
Requests made after the service has been delivered, or after a session has been conducted, are non-refundable.
4. Refund Processing
Approved refunds will be processed back to the original method of payment within 5 to 10 business days, depending on your card issuer's policies.