Refund & Cancellation Policy

1. Digital Services & Consultations

Due to the nature of our digital educational materials and direct consultancy services, refund requests are evaluated on a case-by-case basis.

2. Cancellation Window

Clients and students can request a full refund or cancel their booking up to 24 hours before the scheduled session or service start date.

3. Non-refundable Circumstances

Requests made after the service has been delivered, or after a session has been conducted, are non-refundable.

4. Refund Processing

Approved refunds will be processed back to the original method of payment within 5 to 10 business days, depending on your card issuer's policies.